Frequently Asked Questions
Everything you need to know about your Highland wear order
How do I ensure I am ordering the correct kilt size?
Kilt sizing is different from trouser sizing. We recommend measuring your waist at the navel level and your length from the hip to the middle of the knee. Detailed guides are available on each product page.
Do you offer international shipping for Highland wear?
Yes, we ship our authentic Scottish attire worldwide. Delivery times vary by location, but most international orders arrive within 7 to 14 business days via tracked courier services.
What is your return policy for custom-made items?
While standard stock items can be returned within 30 days, custom-made kilts and personalized jackets are non-returnable unless there is a manufacturing defect or error on our part.
Are your kilts made from authentic wool?
We offer a range of materials including 100% pure new wool, wool blends, and high-quality acrylic tartans to suit different budgets and occasions.
Can I request a specific clan tartan not listed on the site?
Absolutely. We have access to thousands of tartans from Scotland's leading mills. Please contact our customer service team to discuss a special commission for your specific clan.
How should I care for and store my kilt?
Kilts should be professionally dry cleaned only. For storage, we recommend using a dedicated kilt hanger and a breathable garment bag to maintain the pleats and fabric quality.